REVIEWS

What our clients are saying about us:

Basic Pet Care Animal Hospital
Reviewed from Google

4.8 out of 5 stars

M Hetsel
M Hetsel

5 out of 5 stars

posted 3 months ago

Brought my 12 yr old cat in yesterday when I couldn't get an appointment with my regular vet. I must say that Dr. Lugen and his vet tech were really great with my sick pet. Doctor was very thorough and really took the time to examine my cat and gave me a lot of useful information. Its only been one day but my buddy is recovering nicely! Would definitely recommend!

Lucinda Morabito
Lucinda Morabito

5 out of 5 stars

posted 4 months ago

Terrific staff and great doctor. They are helpful, caring, and friendly. It's a busy office, but they always take the time needed to ensure that my pet's needs are met.

NewYawkahBroad
NewYawkahBroad

5 out of 5 stars

posted 5 months ago

I switched to Basic Pet Care when I became dissatisfied with Babylon Animal Hospital. The vet techs and Dr Lutgen are a great staff. I get my appointments when I need one. They listen to exactly what I need done. I've been out of work and the office worked with me when my dog need to continue her seizure medication. They keep the cost low without putting my dog's health at risk. Dr Lutgen is very thorough and takes the time to explain everything clearly. I'm very happy here.

Davetta Acerra
Davetta Acerra

5 out of 5 stars

posted 7 months ago

Doc is so caring and patient he never rushes you out. He takes the time to go over every inch of my pet leaving no stone unturned. His staff is kind and caring and makes us feel at ease when our pets are sick . Thanks everyone

Sandy Miller
Sandy Miller

5 out of 5 stars

posted 9 months ago

The Dr and staff were very nice, caring and so understanding. My cat was sick and very scared being an indoor cat. The Dr was so gentle with her and explained everything to me. Also, they were nice to give her a cucumber melon bath! Now Cutie is sleeping with me again. I couldnt imagine ever going anywhere else. Thank you so much😻😸

Basic Pet Care Animal Hospital
Alex C.
Alex C.
posted 3 weeks ago

I brought my dog for a second opinion as far as what I should do for her allergies. I found out she had allergies the beginning of the summer and had treated them before but wanted another option besides steroids. The Doctor proceeded to avoid my dogs allergies and look for things that might be wrong with her to find things to charge me for. He did services without asking me such as a skin scrape, which she DIDN’T need and then proceeded to tell me my dog had cancer because he saw a cysts that my vet had seen before and said was normal. He drained fluid without me asking, and charged me, as well as wanted to send it out to a lab WITHOUT my permission. I will never be going back, he seems like a “good” doctor only because he finds fake illnesses.

Grace G.
Grace G.
posted 1 year ago

Quality, affordable health care for all your fur babies. I have multiple pets and am able to afford to keep up with their needs due to reasonable prices and realistic care that they recieve at Basuc Pet Care.

Nicolas A.
Nicolas A.
posted 1 year ago

I have been going to Dr. Lugten for almost 35 years. I found his practice by mistake when he was on route 110. I trust him with my dogs. I never questioned his decision. As for the girls working there, they are exceptional and so friendly.

Peter D.
Peter D.
posted 1 year ago

Bottom Line - Excellent doctor and staff who spends quality time with your pet. More cost effective than the corporate veterinarians.

Bett B.
Bett B.
posted 3 years ago

our first visit today. we were very impressed with Dr. Lutgen that he took the time to do a through examination for our diabetic senior citizen min pin.
he has a very kind way of making you feel that he truely cares about your pet. he explained and suggested different options to us and made us feel comfortable. it was refreshing after being at southgate for so many years with their cold rushed corporate attitude. kudos to Dr. Lutgen and his very sweet staff. Rocky thanks you too!


Ainsley D.'s Review Ainsley D.
5 Stars

This is my vet. And when I say it's *my* vet, I mean it. FIVE STARS, HIGHLY RECOMMEND, especially if you have a moody pet.

My dog is a pain in the a*s....

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Cristina G.'s Review Cristina G.
5 Stars

Dr. Lugten has been my vet for over 20 years! He is caring, intelligent, diligent, and respectful. His yearly exams are well priced and thorough.

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Chez T.'s Review Chez T.
5 Stars

Very good vet love basic pet care!! The Dr. Is very nice!! ,,,

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Recent Posts

Poison Alert: Human Topical Cancer Medications EXTREMELY Poisonous to Pets

A recent announcement by the Food & Drug Administration (FDA) is to alert pet owners, veterinarians, and human health- care providers about the risk of lethal pet intoxication from very small amounts of topically applied 5% Flourouracil (5FU) cream, a chemotherapy agent marketed under the names of “Carac”, “Effudex”, and “Fluoroplex”.(1)
Dogs & cats can be so sensitive to these ointments that merely licking recently treated skin can cause a dog to ingest a fatal dose; or, ditto if a cat nuzzles treated skin and then grooms itself.Access to an actual tube of the medicine is also likely to result in death. Signs of illness begin with vomiting & seizures. Treatment is often not successful.
The FDA recommends:
Store all medications out of reach of pets & children
Discard any applicator that may retain medicine, carefully wash hands, & avoid contact of medicine to furniture or clothing.
Discuss with your health- care provider how to cover the treated area.
Seek immediate veterinary help if any exposure is suspected.

Besides 5% Fluorouracil, many other topical medications can be toxic to dogs & cats, including Amitriptylline, Baclofen, Benzocaine, Buvipicaine, Cyclobenzapine, Diclophenac, Flurbiprofen, Gabapentin, Ketamine, Ketoprofen, Lidocaine, Minoxidil (Rogaine), Piroxicam, & Tramadol. Often, there can be more than one of these ingredients in the same cream. So be careful about pet exposure to ANY topical medicine.
If you have any questions about this topic, please call us at Basic Pet Care.

(1) Dvm360, March, 2017

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